An offshoot of early 20th century studies in people’s behavior in groups and studies on organization development, HR administration, also called human resource administration, has become increasingly vital for businesses. That’s because it’s about managing one of the organization’s most valuable assets – its people.
Typically handled by a department or division made up of several human resources professionals and headed by a human resources director, human resource administration includes payroll and benefits administration, various employee relations functions, recruitment and onboarding, training, assessment, and rewards for employees. Also typically under human resource administration are organizational leadership; serving as the company's representative and working with the labor union representative during collective bargaining agreement or drafting of enterprise agreements; building and maintaining the company culture; and ensuring compliance with federal and state employment laws.
A growing number of companies have been turning to service providers for human resource administration. This is a particularly smart option for small to medium enterprises because outsourcing saves on operation costs, including the additional expenses that come with handling such processes; saves on time; lets the organization focus on other aspects like customer service, sales, improving business operations; and allows the company to get the experts suited to the job of handling administration for human resources. The bonus is considering outsourcing is the access to quite a number of other HR services and additional services like advice on investments, support on HR technologies and the like. Some of the most commonly outsourced HR functions are payroll, updating HR processes, training, testing and rewards, recruitment and benefits.
When hiring a service provider to handle your company’s HR administration, you need to make sure that you are getting a team of professionals with the adequate and appropriate training in different human resources functions. Some would even consider if the human resources specialists have the right attitudes or characteristics for the job. It’s best to have a number of specialists that have considerable experience handling the HR tasks as well as the commitment to provide you with the best HR service.
The HR team should be able to expertly handle the usual HR tasks as well as the more complex human resources issues. You should also make sure that team is updated regarding the latest trends and theories in HR practices. And that they are not afraid of using technical platforms and modern technologies that can make the processes even more convenient for the entire company.
Go for the HR services provider that can give you a sound plan on how the service provider team will support the company’s goals, maintain high performance and employee motivation and lessen attrition. This kind of plan should include a way to achieve constant communication with the company’s top executives and department heads to determine the needs and the objectives that must be met.
The team that you are going to hire to handle HR administration should know that one of their most important roles is taking care of the employees and making the employment experience better. All these qualities, by the way, should characterize your human resources team, regardless if they are in house or outsourced.